We use a number of couriers to deliver our parcels. The courier used will depend on what you order and where the items are being delivered to. The courier used for your order will be made clear to you once your order has been despatched.
All delivery times quoted are based on your goods leaving our warehouse, and NOT from time you place your order.
We can only deliver goods to an address that has a UK Postcode. If your required delivery address does not have a UK Postcode unfortunately we are unable to process the order.
All goods are delivered Monday - Friday, excluding public holidays.
If you order a product that cannot be delivered in the times shown we will contact you to let you know and give you the opportunity to cancel or change your order.
The carriers will require a signature for the goods at the delivery address, so somebody needs to be there until 6.00pm on the day of delivery.
If the delivery is to a communal building (e.g. a block of flats) you should be aware that, the carrier company drivers will not carry heavy loads on their own and they will need to see identification before leaving the goods. (This is to protect us from credit card fraud)
The standard delivery charge of £10.00 is for UK mainland only.
Please note: Standard courier charges apply to England, Wales and parts of Scotland.
Delivery to the Highlands and Islands, off-shore islands (including the Isle of Wight and the Isle of Man), Northern Ireland & Channel Islands are all subject to a delivery charge of £17.95.
Postcodes included in this service are all BT, all AB, DD7-11, FK17-22, G83, HS1-9, all IM, IV1-28, IV30-39, IV40-51, IV55-56, KA27 & 28, KW1-3, KW5-17, PA20- PA48, PA-60-PA78, PH18-26, PH30-44, ZE1-3 ).
We also deliver to EU and Non EU countries, USA & Canada. World Wide deliveries can be arranged upon request. Please contact us for further details.